Privacy Policy
This Privacy Policy explains how personal information is handled when you visit, create an account or purchase from Silkstump.com. Silkstump.com is a brand operated by Cocostump Amputee Modeling Agency, personally represented by G. Mendoza, San Carlos, San Luis, Pampanga 2015, Philippines. Contact: info@silkstump.com.
Information we process
- Account and contact information, such as name, email address and login details.
- Order, Credits, download and customer-service records.
- Payment-related references and confirmation data. We do not receive cryptocurrency private keys.
- Technical and security data, such as IP address, browser/device information, timestamps and access logs.
- Cookie and session information needed for the adult confirmation, account login, cart, checkout, security and site preferences.
- Information you voluntarily send when contacting support or requesting a refund.
Because this is an adult-content store, purchase and access records are treated as confidential and are not used to infer or publicly disclose sensitive personal characteristics.
Why we use information
- To create and administer accounts.
- To process orders, payments, Credits and protected video access.
- To provide customer service, refunds and download resets.
- To prevent fraud, unauthorized sharing, attacks and abuse.
- To maintain financial, tax and legal records.
- To operate, troubleshoot and improve the service.
- To comply with applicable law and enforce our Terms.
We process information where it is necessary to perform the customer contract, comply with legal obligations, protect legitimate business and security interests, or where you have given consent when consent is required.
Service providers and data transfers
We share only the information reasonably necessary to operate the store with service providers, including WooCommerce/WordPress components, Hostinger for website hosting and delivery, Bunny.net for protected media delivery, payment providers selected at checkout, email/service providers, and infrastructure used by Cocostump to store and deliver purchased content. These providers may process data in countries other than yours. We remain responsible for selecting providers and applying reasonable safeguards appropriate to the service.
We may also disclose information where legally required, to protect customers and the service, or in connection with a lawful business reorganization. We do not sell customer personal information.
Cookies
Essential cookies remember the adult confirmation, maintain login and cart sessions, support checkout, protect accounts and store necessary preferences. The adult-confirmation cookie currently lasts up to 180 days. Login and commerce cookies have different durations depending on their purpose and whether “Remember me” is selected. Disabling essential cookies may prevent account or checkout functions from working.
Retention
We keep account, order, Credits and payment records for as long as needed to provide the service and meet legal, accounting, fraud-prevention and dispute-resolution requirements. Security logs and support records are retained only for a proportionate period. Information that is no longer required is deleted or anonymized where reasonably practicable.
Security
We use reasonable technical and organizational safeguards, including encrypted connections, access controls and protected delivery links. No internet service can guarantee absolute security. Please use a unique password and contact us promptly if you suspect unauthorized access.
Your rights
Subject to applicable law, you may ask whether we process your information and request access, correction, deletion or blocking, object to certain processing, withdraw consent where processing relies on consent, or request a portable copy where applicable. Some information may need to be retained for legal or contractual reasons. You may also lodge a complaint with the Philippine National Privacy Commission or an authority available under the laws applicable to you.
Adults only
Silkstump.com is not intended for anyone under 18. If you believe a minor has provided personal information, contact us so that we can investigate and remove it where appropriate.
Contact and updates
Privacy requests may be sent to info@silkstump.com. We may update this Policy when the service or legal requirements change. The current version will be posted on this page.
Last updated: August 9, 2026